Articles

I was on my way out at closing time when I stopped at the front desk to see if the company mail had been delivered.  It seems there is no reliable time when it does arrive from the USPS. I observed, while waiting for the receptionist to transact a credit card, that...

Several years ago, I had an oil leak under my high-mileage 2007 Impala. After crawling around under the vehicle I discovered transmission fluid was squirting out of an aluminum tube near the engine. Under some wires near the starter, a hole in the transmission cooler...

Sometimes I think back to ways that I could have avoided situations that resulted in catastrophes and over the years have found that thinking ahead a few steps can really help avoid conflict, mistrust, and anxiety. We’ve all heard from our marketing instructors and...

It used to be when I wanted candy or a bottle of pop (cans weren’t as popular way back when), I hopped on my bicycle and went looking for returnable bottles along the road to redeem.  This was beneficial for all parties except perhaps the party store owner who...

I went into the bank as I normally do each afternoon to make commercial deposits.  I noticed that the staff was in a cheerful mood and we exchanged light pleasantries while my transactions were processed.  It occurred to me that I had not seen one of my favorite...